• Health & Safety
  • Safeguarding
  • Equality
  • Complaints
  • Food Safety
  • Nutrition

Health & Safety Policy

Sussex Kids Hub considers health and safety to be of utmost importance. We comply with The Health and Safety at Work Act 1974 and the Workplace (Health, Safety and Welfare) Regulations 1992 at all times.

The Club has appropriate insurance cover, including employer’s liability insurance and public liability insurance.

Each member of staff follows the Club’s Health and Safety policy and is responsible for:

  • Maintaining a safe environment
  • Taking reasonable care for the health and safety of themselves and others attending the Club
  • Reporting all accidents and incidents which have caused injury or damage or may do so in the future
  • Undertaking relevant health and safety training when required to do so by the manager

Any member of staff who disregards safety instructions or recognised safe practices will be subject to disciplinary procedures.

Responsibilities of the registered person

The registered person for the setting holds ultimate responsibility and liability for the safe operation of the Club. The registered person will ensure that:

  • The Club’s designated health and safety officer is Izzy Malinsky
  • All staff receive information on health and safety matters, and receive training where necessary
  • The Health and Safety policy and procedures are reviewed regularly
  • Staff understand and follow health and safety procedures
  • Resources are provided to meet the Club’s health and safety responsibilities
  • All accidents, incidents and dangerous occurrences are properly reported and recorded. This includes informing Ofsted, child protection agencies and the Health and Safety Executive under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) where appropriate.
  • All reported accidents, incidents and dangerous occurrences are reviewed, so that preventative measures can be taken

Responsibilities of the on duty manager

The Club’s on duty manager is responsible for ensuring that at each session:

  • Premises are clean, well lit, adequately ventilated and maintained at an appropriate temperature
  • The premises are used by and solely available to the Club during opening hours
  • All the Club’s equipment is safely and securely stored
  • Children are only allowed in the kitchen if properly supervised (eg for a cooking activity)
  • A working telephone is available on the premises at all times
  • Chemicals and cleaning materials are stored appropriately, and in accordance with COSHH data sheets
  • External pathways are cleared in severe weather
  • Daily environment checks are carried out

Security

Children are not allowed to leave the Club premises during the session unless prior permission has been given by the parents (for example, to attend other extra-curricular activities).

During Club sessions all external doors are kept locked, with the exception of fire doors which are alarmed. Staff monitor the entrances and exits to the premises throughout the session.

All visitors to the Club must sign the Visitor Log and give the reason for their visit. Visitors will never be left alone with the children.

Security procedures will be regularly reviewed by the manager, in consultation with staff and parents.

Toys and equipment

All furniture, toys and equipment are kept clean, well maintained and in good repair. We select toys, equipment and resources with care, and we carry out risk assessments before the children are allowed to use them. Broken toys and equipment are disposed of promptly.

We ensure that any flammable equipment is stored safely.

Food and personal hygiene

Staff at Sussex Kids Hub maintain high standards of personal hygiene and take all practicable steps to prevent and control the spread of infection.

  • A generally clean environment is maintained at all times
  • Toilets are cleaned daily and soap and hand drying facilities are always available
  • Staff are trained in food hygiene and follow appropriate guidelines
  • Waste is disposed of safely and all bins are kept covered
  • Staff ensure that children wash their hands before handling food or drink and after using the toilet
  • Cuts and abrasions (whether on children or staff) are kept covered
  • A food safety policy, food safety risk assessment and daily checklist are all in place

Dealing with body fluids

Spillages of blood, vomit, urine and faeces will be cleaned up immediately.

Staffing levels

Staff ratios and levels of supervision are always appropriate to the number, ages and abilities of the children present, and to the risks associated with the activities being undertaken. A minimum of two members of staff are on duty at any time.

First Aid

A minimum of one member of staff on site is paediatric first aid trained, with a first aid kit easily accessible on site and available for all trips. Further details of first aid and medication can be found on the policies listed below.

Related Policies

  • Illness and Accidents
  • Administering Medication

This policy was adopted by: Sussex Kids Hub Ltd

Date: 23.02.26

To be reviewed: 22.02.27

Signed: Izzy Malinsky & Michelle Upton

Safeguarding (Child Protection) Policy

Sussex Kids Hub is committed to building a culture of safety in which the children in our care are protected from abuse, harm and radicalisation.

The Club will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur. The Club’s child protection procedures comply with all relevant legislation and with guidance issued by Brighton & Hove Safeguarding Children Partnership (BHSCP).

There will be a Child Protection Officer (DSL) available at all times while the Club is in session. The DSL coordinates child protection issues and liaises with external agencies (eg Social Care, BHSCP, LADO, National Prevent referral and Ofsted).

The Club’s designated DSL is: Rebecca Rose
Tel: 07789227646
Deputy DSL: Daniel Garnham
Tel: 07745545626

Signs and symptoms of abuse

Child abuse and neglect

Child abuse is any form of physical, emotional or sexual mistreatment or lack of care that leads to injury or harm. An individual may abuse or neglect a child directly, or by failing to protect them from harm. Some forms of child abuse and neglect are listed below.

Staff are trained to recognise possible indicators of abuse, neglect, exploitation, and safeguarding concerns. Indicators may include one sign or a combination of signs.

Emotional abuse

Possible signs may include:

  • Low self-esteem or lack of confidence
  • Excessive withdrawal, anxiety, or clinginess
  • Sudden speech disorders
  • Fear of making mistakes
  • Self-harm or destructive behaviour
  • Delayed emotional development

This may portray ongoing emotional harm, rejection, intimidation, humiliation, or exposure to domestic abuse.

Physical abuse

Possible signs may include:

  • Unexplained bruises, burns, bites, fractures, or injuries
  • Injuries inconsistent with explanations provided
  • Fear of physical contact
  • Wearing inappropriate clothing to cover injuries
  • Flinching or aggressive behaviour

This may portray deliberate physical harm or injury caused to a child.

Sexual abuse

Possible signs may include:

  • Age-inappropriate sexual knowledge or behaviour
  • Sudden behavioural changes
  • Fear of certain individuals
  • Pain, itching, bruising, or bleeding in intimate areas
  • Sexualised language or drawings
  • Withdrawal or depression

This may portray direct sexual abuse, exploitation, grooming, or exposure to inappropriate sexual material.

Neglect

Possible signs may include:

  • Persistent poor hygiene
  • Inadequate clothing or nutrition
  • Frequent tiredness
  • Unmet medical needs
  • Poor attendance
  • Lack of supervision

This may portray a failure to meet a child’s basic physical or emotional needs.

Child Sexual Exploitation (CSE)

Indicators may include:

  • Going missing
  • Receiving gifts or money unexpectedly
  • Relationships with older individuals
  • Risk-taking behaviour
  • Changes in appearance or behaviour

Female Genital Mutilation (FGM)

Indicators may include:

  • Difficulty walking or sitting
  • Frequent absences after travel abroad
  • Reluctance to participate in physical activity
  • Talking about a “special procedure”

Radicalisation

Indicators may include:

  • Isolation from peers
  • Intolerance of others
  • Viewing extremist material online
  • Expressing extremist views

All concerns, regardless of how minor they may appear, must be reported to the DSL immediately and recorded appropriately.

Signs of child abuse and neglect

Signs of possible abuse and neglect may include:

  • Significant changes in a child’s behaviour
  • Deterioration in a child’s general well-being
  • Unexplained bruising or marks
  • FGM
  • Comments made by a child which give cause for concern
  • Inappropriate behaviour displayed by a member of staff, or any other person. For example, inappropriate sexual comments, excessive one-to-one attention beyond the requirements of their role, or inappropriate sharing of images.

If abuse is suspected or disclosed

When a child makes a disclosure to a member of staff, that member of staff will:

  • Reassure the child that they were not to blame and were right to speak out
  • Listen to the child but not question them
  • Give reassurance that the staff member will take action
  • Record the incident as soon as possible

If a member of staff witnesses or suspects abuse, they will record the matter straightaway using the Logging a Concern form. If a third party expresses concern that a child is being abused, we will encourage them to contact Front Door for Families (formerly MASH) directly. If they do not do so, we will explain that the Club is obliged to and the incident will be logged accordingly.

Front Door for Families (FDfF):
T. 01273 290400 (9am to 5pm Monday to Thursday, 9am to 4.30pm Friday)
Emergency out of hours: 01273 335905 or 01273 335906

Peer-on-peer abuse

Children are vulnerable to abuse by their peers. Peer-on-peer abuse is taken seriously by staff and will be subject to the same child protection procedures as other forms of abuse. Staff are aware of the potential uses of information technology for bullying and abusive behaviour between young people.

Staff will not dismiss abusive behaviour as normal between young people. The presence of one or more of the following in relationships between children should always trigger concern about the possibility of peer-on-peer abuse:

  • Sexual activity (in primary school-aged children) of any kind, including sexting
  • One of the children is significantly more dominant than the other (eg much older)
  • One of the children is significantly more vulnerable than the other (eg in terms of disability, confidence, physical strength)
  • There has been some use of threats, bribes or coercion to ensure compliance or secrecy

If peer-on-peer abuse is suspected or disclosed, we will follow the same procedures as set out above for responding to child abuse.

Extremism and radicalisation

All childcare settings have a legal duty to protect children from the risk of radicalisation and being drawn into extremism as outlined in The Prevent Duty Act 2015. There are many reasons why a child might be vulnerable to radicalisation, eg:

  • Feeling alienated or alone
  • Seeking a sense of identity or individuality
  • Suffering from mental health issues such as depression
  • Desire for adventure or wanting to be part of a larger cause
  • Associating with others who hold extremist beliefs

Signs of radicalisation

Signs that a child might be at risk of radicalisation include:

  • Changes in behaviour, for example becoming withdrawn or aggressive
  • Claiming that terrorist attacks and violence are justified
  • Viewing violent extremist material online
  • Possessing or sharing violent extremist material

If a member of staff suspects that a child is at risk of becoming radicalised, they will record any relevant information or observations on a Logging a Concern form, and refer the matter to the DSL.

Logging a concern

All information about the suspected abuse or disclosure, or concern about radicalisation, will be recorded on the Logging a Concern form as soon as possible after the event. The record should include:

  • Date of the disclosure, or the incident, or the observation causing concern
  • Date and time at which the record was made
  • Name and date of birth of the child involved
  • A factual report of what happened. If recording a disclosure, you must use the child’s own words
  • Name, signature and job title of the person making the record

The record will be given to the Club’s DSL who will decide on the appropriate course of action.

Making a referral

When making a referral, the DSL will refer to the Brighton & Hove Threshold Document.

For concerns about child abuse, the DSL will contact Front Door for Families via the Front Door for Families Portal or on 01273 290400 (Mon-Fri 9-5) / 01273 335905 (After hours).

The DSL will follow up all referrals to FDfF in writing within 48 hours. If a member of staff thinks that the incident has not been dealt with properly, they may contact FDfF directly via the above methods.

For concerns regarding radicalisation, the DSL will make a referral via the National Prevent Referral Form. For more serious concerns the DSL will contact the Police on the non-emergency number (101), or the anti-terrorist hotline on 0800 789 321. For urgent concerns the DSL will contact the Police using 999.

BHCC contacts for advice

Prevent Lead
T. 01273 291115
E. Channel.Prevent@brighton-hove.gov.uk

Prevent team at the CTPSE (Police)
E. SussexPrevent@thamesvalley.police.uk

Prevent Duty

The setting complies with the requirements of the Counter-Terrorism and Security Act 2015 and the Prevent Duty guidance. All staff receive Prevent Duty training and are able to identify children who may be vulnerable to radicalisation or exposure to extremist views. Any concerns will be reported in line with safeguarding procedures and, where appropriate, referrals will be made to relevant agencies.

Allegations against staff

If anyone makes an allegation of child abuse against a member of staff:

  • The allegation will be recorded on an Incident record form. Any witnesses to the incident should sign and date the entry to confirm it.
  • The allegation must be reported to the Local Authority Designated Officer (LADO) and to Ofsted. The LADO will advise if other agencies (eg police) should be informed, and the Club will act upon their advice. Any telephone reports to the LADO will be followed up in writing within 48 hours.
  • Following advice from the LADO, it may be necessary to suspend the member of staff pending full investigation of the allegation.
  • If appropriate the Club will make a referral to the Disclosure and Barring Service.
  • Any allegations will be reported to Ofsted within 14 days.

LADO contact details

The role of the LADO is to manage and oversee individual cases, capture concerns, allegations or offences and involvement from the initial phase of the allegation through to the conclusion of the case. The LADO can be contacted for advice and guidance to first establish whether any concern or allegation is within the scope of safeguarding procedures and may have some foundation.

Local Authority Designated Officer (LADO):
LADOenquiries@brighton-hove.gov.uk

Whistleblowing

Sussex Kids Hub encourages a culture of openness and accountability where staff feel safe to raise concerns regarding poor practice, unsafe behaviour, safeguarding failures, or conduct that may place children at risk.

Any staff member who has concerns about the behaviour or actions of another member of staff, volunteer, student, or manager must report this immediately to the DSL or appropriate external agency where necessary. Concerns raised through whistleblowing will be treated seriously, sensitively, and without fear of retaliation.

Promoting awareness among staff

The Club promotes awareness of child abuse and the risk of radicalisation through its staff training. The Club ensures that:

  • The designated DSL has relevant experience and receives appropriate training in safeguarding and the Prevent Duty, and is aware of the Channel Programme and how to access it
  • Designated person training is refreshed every two years
  • Safe recruitment practices are followed for all new staff
  • All staff have a copy of this Safeguarding policy, understand its contents and are vigilant to signs of abuse, neglect or radicalisation
  • All staff are aware of their statutory duties with regard to the disclosure or discovery of child abuse, and concerns about radicalisation
  • All staff receive basic safeguarding training, and safeguarding is a permanent agenda item at all staff meetings
  • All staff receive basic training in the Prevent Duty
  • The Club’s procedures are in line with the guidance in Working Together to Safeguard Children (2023)

Staff training

  • All new staff receive training in Safeguarding when they join the company. Regardless of when this is, all staff will have the safeguarding training renewed by 5th September annually. Next staff training check due by 5th September 2026.
  • DSL training completed for Izzy Malinsky on 03/06/24 and to be renewed by 3/6/26.

Information sharing

Sharing information is an intrinsic part of any frontline practitioner’s job when working with children and young people. The decisions about how much information to share, with whom and when, can have a profound impact on individuals’ lives. Information sharing helps to ensure that an individual receives the right services at the right time and prevents a need from becoming more acute and difficult to meet.

We follow the 7 Golden Rules as outlined in the Information Sharing: Advice for practitioners providing Safeguarding Services DfE 2018.

Recording attendance

Attendance is recorded on a daily basis and followed up in a timely manner. The parents/carers of any expected children are called to make sure it is known where they are. Absences are recorded on the attendance document.

Attendance documents are kept locked on site. Once a term has finished, these paper copies are scanned into a secure server for retention, and the paper copies are securely destroyed.

Data protection

Sussex Kids Hub stores data for each child in their care which includes: emergency contact details, medical conditions, dietary requirements, allergies, Special Educational Needs, medication consent and dates of birth. This information is stored on a password encrypted electronic drive which is only accessible by members of Sussex Kids Hub staff working at that particular site. All staff understand their responsibilities regarding confidentiality, information sharing, and secure handling of personal data in line with UK GDPR and the Data Protection Act 2018.

Children’s records and safeguarding information are only accessible to authorised staff on a need-to-know basis. Sensitive information is securely stored using password-protected systems and locked storage facilities.

Further guidance can be found in the Club’s:

  • GDPR & Privacy Policy
  • Confidentiality Policy
  • Information Sharing Policy

An emergency document highlighting all children’s emergency contact number and medical conditions are stored alongside the registers and locked securely on site for quick reference.

Parents contact details are also stored online and parents are given the option to opt out of receiving further information from Sussex Kids Hub should they wish.

The GDPR and Data Protection Act 2018 do not prevent, or limit, the sharing of information for the purposes of keeping children and young people safe. A record of decisions to share information, with or without consent, and reasons for it is included in the action section of each log form.

Record keeping

All records kept are dated, factual, signed and shared with parents. These include existing injuries. All paper records are kept locked on site. Once a term has finished, these paper copies are scanned into a secure server for retention and the paper copies are securely destroyed.

Complaints

Sussex Kids Hub takes all complaints seriously and aims to resolve concerns promptly, fairly, and transparently.

Parents, carers, staff, or visitors who have concerns regarding safeguarding practice, staff conduct, or the welfare of a child should report these concerns to the Designated Safeguarding Lead (DSL) immediately.

All complaints are recorded, reviewed, and responded to in accordance with the Club’s Complaints Policy.

Further information can be found in the separate Complaints Policy.

Collection of children

Sussex Kids Hub has procedures in place to ensure children are collected safely.

  • Children will only be released to authorised adults named on the child’s registration form unless prior permission has been provided by the parent/carer.
  • Parents/carers may be required to provide a password for collection. Staff will request this password if the collecting adult is unfamiliar to staff.
  • All children will be registered upon arrival and collection.
  • Staff will record the name of the collecting adult and the collection time.

If a child has not been collected:

  1. Staff will attempt to contact parents/carers and emergency contacts.
  2. Two members of staff will remain with the child at all times.
  3. If the child remains uncollected and no contact can be made, Sussex Kids Hub may contact Children’s Services or the Police for advice.

Use of mobile phones

This part of the policy is part of Sussex Kids Hub’s wider commitment to safeguarding the welfare of children. At Sussex Kids Hub we recognise that mobile phones are a part of everyday life but there are times and places where their use is inappropriate.

Staff: Staff working directly with children must not use mobile phones as it is inappropriate and can distract them from caring for the children in their group. Mobile phones are to be stored with personal possessions at the start of each session and will be kept in a secure place, out of sight, until the end of the session. The exception to this rule is for the club manager who will always have a mobile phone on her/his person – any member of staff expecting an urgent call during working hours at the Club premises should direct these to the manager’s phone. Staff involved in the dropping off and collection of children will be required to have a mobile phone so that they can be in regular contact with the club manager in case of queries or emergencies. Once they return to club, their phone should be stored with their personal possessions.

Children: At Sussex Kids Hub we realise that a minority of children may have mobile phones on them. These are to be given to the manager to be kept in a locked box during Club hours and will be handed back to the children at the end of the session. If possible, such items should not be brought to Sussex Kids Hub but left at home.

Parents and Carers: Parents, carers and visitors must not use mobile phones or recording devices while within activity areas or where children are present. If an urgent call must be taken, the parent/carer will be asked to move away from the children to a designated safe area outside of the activity space before using their phone. This is to safeguard children, avoid confusion, and protect the privacy of all children attending the club.

Cameras and camera phones: One of the key ways that practitioners support children’s development in the Early Years and engage parents in their children’s learning is through photographs that record their activities and achievements. Staff will always check with parents that they consent to the use of cameras for appropriate recording purposes in this way.

Only the manager will be allowed at any time to photograph children using the work mobile phone or camera. These will be saved on the secure server and removed from the personal device at the end of each session.

First Aid

Sussex Kids Hub is committed to ensuring children receive appropriate first aid and medical support while attending the club.

  • At least one paediatric first aid trained member of staff will be present during all sessions and outings.
  • Staff first aid training is renewed in line with current guidance and certification requirements.
  • First aid kits are checked regularly by management to ensure contents are fully stocked, in date, and suitable for the activities being delivered.
  • All accidents, injuries, and treatment administered are recorded on an accident form and shared with parents/carers.
  • Medication administered to children will only be given with prior written parental consent and recorded appropriately.

Safer Eating and Allergens

The setting is committed to promoting safer eating practices and protecting children with food allergies and intolerances.

  • Information regarding children’s allergies and dietary requirements is clearly displayed in food preparation and serving areas whilst maintaining confidentiality.
  • All staff are made aware of children’s allergies and receive appropriate training in allergy awareness and emergency procedures.
  • Procedures are in place to prevent cross-contamination of allergens.
  • Staff must sit with or remain directly alongside children while they are eating and must be able to see and hear children at all times to ensure children are eating safely and to respond immediately in the event of choking or allergic reaction.

Safer Recruitment

Sussex Kids Hub recognises the importance of safe recruitment and has taken into account the government guidance in Keeping Children Safe in Education 2023 to ensure there is a safe and responsible recruitment process for all individuals who come into contact with children and young people. Safer recruitment training will be completed by those undertaking any recruitment. Sussex Kids Hub adheres to the principles and requirements set out in Working Together to Safeguard Children and complies with all relevant safeguarding legislation and statutory guidance.

This applies whether in a paid or voluntary capacity.

The club’s safe recruitment process includes:

  • Ensuring job descriptions and job advertisements highlight the key responsibilities of the role and the club’s commitment to safeguarding.
  • Applications must be made by the candidate and not an agent; Sussex Kids Hub will then shortlist and interview as appropriate for the role. Each candidate will be interviewed by two members of staff prior to any offer and interviews will include exploration of candidates’ attitudes and approaches towards safeguarding.
  • Ensuring all applicants identity, qualifications and experience are verified through original documentation and any gaps in CVs will be properly explored.
  • All roles or positions will require satisfactory references and criminal record checks under the Disclosure & Barring Service (DBS) appropriate to the role concerned and in line with The Rehabilitation of Offenders Act 1974; guidance for roles should be assessed in line with government guidance DBS checks for staff working with children.
  • All staff will require an enhanced DBS.
  • Those working with children will need written references including an express request of details of any safeguarding matters recording by previous employers to ensure the fulfilment of the club’s commitment to the ongoing safeguarding of children.
  • A person may not commence work prior to the background checks and 2 references (one from a previous employer) being returned.
  • All staff complete a probationary period of one month.

All staff working with children sign a self-declaration form. This requires employees to declare any criminal history they may have.

If a person’s criminal record check reveals cautions, convictions, community resolutions, warnings or final reprimands, Sussex Kids Hub will consider the nature of the offence/offences in deciding if the person is unsuitable for working with children and young people. Sussex Kids Hub will conduct a risk assessment to evaluate the information and the person may be required to attend a risk assessment meeting with the relevant Designated Safeguarding Lead (DSL) prior to any recruitment decision being made.

Participants with criminal records

Making safe and fair decisions about membership for people with criminal records.

  1. The Rehabilitation of Offenders Act means it is unlawful to refuse or withdraw membership or to prejudice a candidate in any way when a caution or conviction has been spent.
  2. Following information coming to light, Sussex Kids Hub will establish whether the conviction is unspent. This can be achieved through a self-declaration form or a face-to-face meeting.
  3. Following confirmation of an unspent offence the club may carry out a safeguarding risk assessment based on the activity being attended. Following the risk assessment, a decision will be made about the terms of participation.
  4. In the event that a spent conviction comes to light, safeguarding should be at the heart of any decision and any breaches should be dealt with through normal disciplinary procedures, taking no account of the spent conviction.

Further details are outlined in the Safer Recruitment Policy.

Contact numbers at a glance

  • LADO: LADO@Brighton-Hove.gov.uk
  • Front Door Families (formerly MASH): 01273 290400
    Out of hours: 01273 335905
  • Police: 101 (non-emergency) or 999 (emergency)
  • Anti-terrorist hotline: 0800 789 321
  • NSPCC: 0808 800 500
  • Ofsted: 0300 123 1231

Legislation, statutory guidance and procedures

This policy has been written with reference to the following legislation, statutory guidance and procedures:

  • Children Act 1989, Safeguarding Vulnerable Groups Act 2006
  • Childcare Act 2016
  • The Children Act 2004
  • Counter Terrorism and Security Act 2015 Prevent Duty
  • The Early Years Foundation Stage Statutory framework April 2024
  • Working together to safeguard children HMG 2024
  • What to do if you’re worried a child is being abused HMG 2015
  • Keeping Children Safe in Education 2023
  • Information Sharing: Advice for practitioners providing Safeguarding Services DfE 2024
  • Pan Sussex procedures – BHSCP

This policy was adopted by: Sussex Kids Hub Ltd

Date: 23.02.26

To be reviewed: 22.02.27

Signed: Izzy Malinsky & Michelle Upton

Equalities Policy

At Sussex Kids Hub we will ensure that we provide a safe and caring environment, free from discrimination, for everyone in our community including children with additional needs.

To achieve the Club’s objective of creating an environment free from discrimination and welcoming to all, the Club will:

  • Respect the different racial origins, religions, cultures and languages in a multi-ethnic society so that each child is valued as an individual without racial or gender stereotyping.
  • Not discriminate against children on the grounds of disability, sexual orientation, class, family status or HIV/Aids status.
  • Help all children to celebrate and express their cultural and religious identity by providing a wide range of appropriate resources and activities.
  • Strive to ensure that children feel good about themselves and others, by celebrating the differences which make us all unique individuals.
  • Ensure that its services are available to all parents/carers and children in the local community.
  • Ensure that the Club’s recruitment policies and procedures are open, fair and non-discriminatory.
  • Work to fulfil all the legal requirements of the Equality Act 2010.
  • Monitor and review the effectiveness of our inclusive practice by conducting an Inclusion Audit on an annual basis.

Challenging inappropriate attitudes and practices

We will challenge inappropriate attitudes and practices by engaging children and adults in discussion, by displaying positive images of race and disability, and through our staff modelling anti-discriminatory behaviour at all times.

Racial harassment

The Club will not tolerate any form of racial harassment. The Club will challenge racist and discriminatory remarks, attitudes and behaviour from the children at the Club, from staff and from any other adults on Club premises (eg parents/carers collecting children).

Promoting equal opportunities

  • Staff receive relevant and appropriate training.
  • The Equalities policy is consistent with current legislation and guidance.
  • Appropriate action is taken wherever discriminatory behaviour, language or attitudes occur.

Children with additional needs

Our Club recognises that some children have additional needs or physical disabilities that require particular support and assistance. We will assess the individual needs of each child in consultation with their parents prior to their attending the Club, and will make reasonable adjustments to ensure that children can access our services and are made to feel welcome.

Where one-to-one support is required we will assist parents in accessing the funding required to provide the additional care.

Special Educational Needs Coordinator

The Club’s Special Educational Needs Coordinator (SENCO) is Izzy Malinsky. The SENCO will:

  • Assist parents in making applications to Brighton & Hove Council for additional support so that they can attend Sussex Kids Hub activities.
  • If granted, manage the provision for children with special educational needs or physical disabilities.

All members of staff will assist the SENCO in caring for children with additional needs or physical disabilities.

This policy was adopted by: Sussex Kids Hub

Date: 23.02.26

To be reviewed: 22.02.27

Signed: Izzy Malinsky & Michelle Upton

Written in accordance with the Statutory Framework for the Early Years Foundation Stage (2024)

Complaints Policy

At Sussex Kids Hub we aim to work in partnership with parents to deliver a high quality childcare service for everyone. If for any reason we fall short of this goal, we would like to be informed in order to amend our practices for the future. Our complaints policy is displayed on the premises at all times. Records of all complaints are kept for at least three years. A summary of complaints is available for parents on request.

The manager is usually responsible for dealing with complaints. If the complaint is about the manager, the registered person or other senior member of staff will investigate the matter. Any complaints made will be dealt with in the following manner:

Stage one

Complaints about aspects of Club activity

  • The manager will discuss the matter informally with the parent or carer concerned and aim to reach a satisfactory resolution.

Complaints about an individual staff member

  • If appropriate the parent will be encouraged to discuss the matter with staff concerned.
  • If the parent feels that this is not appropriate, the matter will be discussed with the manager, who will then discuss the complaint with the staff member and try to reach a satisfactory resolution.

Stage two

If it is impossible to reach a satisfactory resolution to the complaint through informal discussion, the parent or carer should put their complaint in writing to the owner. The owner will:

  • Acknowledge receipt of the letter within 7 days.
  • Investigate the matter and notify the complainant of the outcome within 28 days.
  • Send a full response in writing to all relevant parties, including details of any recommended changes to be made to the Club’s practices or policies as a result of the complaint.
  • Meet relevant parties to discuss the Club’s response to the complaint, either together or on an individual basis.

If child protection issues are raised, the manager will refer the situation to the Club’s Designated Safeguarding Lead, who will then contact the Local Authority Designated Officer (LADO) and follow the procedures of the Safeguarding Policy. If a criminal act may have been committed, the manager will contact the police.

Making a complaint to Ofsted

Any parent or carer can submit a complaint to Ofsted about Sussex Kids Hub at any time. Ofsted will consider and investigate all complaints.

Ofsted’s address:
Ofsted, Piccadilly Gate, Store Street, Manchester M1 2WD

Telephone:
0300 123 1231 (general enquiries)
0300 123 4666 (complaints)

This policy was adopted by: Sussex Kids Hub

Date: 23.02.26

To be reviewed: 22.02.27

Signed: Izzy Malinsky & Michelle Upton

Food Safety Policy

Sussex Kids Hub is committed to ensuring that safe and healthy practices around the storage, preparation and service of food are followed at all times and maintained throughout our holiday camps and after school clubs. This is in order that Sussex Kids Hub complies with current legislation. We follow the guidelines set out in Safer Food, Better Business (FSA) and are registered as a food business with the relevant local authorities. We are regularly inspected by Environmental Health to ensure that health and safety standards are being met.

Managers and some additional staff involved in food handling have received food handling and hygiene training. When preparing food, staff follow the requirements of current food hygiene legislation, including:

  • Always washing hands with anti-bacterial soap and hot water before and after handling food and using the toilet
  • Using clean, disposable cloths
  • Not being involved in food preparation if they are unwell
  • Making sure all fruit and vegetables are washed before being served
  • Removing jewellery, especially rings, watches and bracelets, before preparing food
  • Covering spots or sores on the hands and arms with a waterproof dressing
  • Keeping fingernails short, clean, and free from varnish

Personal Hygiene

Sussex Kids Hub has high standards of personal hygiene for all members of staff involved in the handling and preparation of food. Members of staff will be responsible for ensuring that any children involved in the preparation of food follow strict hygiene procedures. In addition, any person showing signs of ill health will not be permitted to handle food.

Food handlers, including children, should wash their hands regularly, especially:

  • After visiting the toilet
  • When entering the kitchen area
  • Between handling raw and cooked food
  • After eating, coughing, sneezing, blowing noses etc
  • After handling waste food or refuse
  • After handling cleaning materials
  • After outside activities e.g. sports
  • After returning from a staff break

In addition:

  • Fingernails must be kept short and clean. If wearing nail varnish, staff must wear plastic gloves during food preparation
  • While preparing food, staff should not chew gum or sweets and must never taste the food by sticking fingers in or eating off cooking utensils. This is particularly relevant when children are involved in cooking activities
  • Any cuts, spots or sores on the hands and arms must be covered completely with a blue, waterproof dressing. Staff should check children’s hands before they participate in activities involving food
  • No outdoor equipment or clothing should be brought into the food preparation areas
  • Staff should avoid touching their hair and face while preparing food and ideally tie long hair back. Staff and children should wash their hands after touching their face or hair
  • Staff and children should under no circumstances continue to prepare food if they are feeling unwell or show symptoms of illness

Handwashing will take place in the kitchen or staff toilets (depending on venue) and antibacterial handwash is provided by Sussex Kids Hub.

Identification and Handling of High Risk Foods

It is the responsibility of the supervisor to ensure that any high risk foods have been identified and adequate control measures have been identified and applied. Refer to the Food and Cooking Risk Assessment. All members of staff have a responsibility for ensuring that they apply the identified controls and to ensure that the fridge is monitored and remains within specified limits.

At least one member of staff at each setting will have completed appropriate training in food safety at work and this person will be responsible for overseeing the preparation and handling of food in the setting on that day.

Cleaning of Food Preparation Areas

All members of staff should be aware of the importance of keeping food preparation areas clean and tidy.

All surfaces being used to prepare food, including for activities involving food, and eating food (packed lunches), should be wiped initially to remove loose debris and then wiped down with an antibacterial wipe or antibacterial spray and cloth. Chopping boards are cleaned after use with warm soapy water and are thoroughly rinsed.

Children should always be seated on chairs or benches to eat their substantial meal with a table in front of them to rest their food. Snacks may occasionally be eaten while sitting on the floor or outside (eg picnic) but where possible, it is better to sit on a chair with a table to eat.

After food activities or food preparation, the above procedure should be repeated.

Floors should be swept regularly after each eating period to avoid build up of dropped food.

Fridges and Freezers

All members of staff have a responsibility to ensure that the fridge has been cleaned by the venue provider and that, at least once per week, items in the fridge should be checked daily for freshness and items should not be kept in the fridge when they are past their use by or best before date.

On arriving at a site for a holiday camp or at the start of a new term, the fridge should be inspected and cleaned thoroughly if deemed necessary by the supervisor before the food arrives.

Cross Contamination

All members of staff have a responsibility to ensure the correct implementation of appropriate cross contamination controls as listed in the Food and Cooking Risk Assessment.

No raw meat or fish is prepared at our wrap around care clubs or holiday camps, however prepared frozen products containing meat may be cooked and served. These are transferred straight from the packaging onto the baking trays.

Food Storage

Food will be stored in cupboards and fridges/freezers. All foods are stored according to safe food handling practices at a correct temperature, to prevent the growth of food poisoning organisms and to ensure that food quality is maintained. Fridge temperatures are checked and recorded on a daily basis as part of our daily risk assessments. If there are temperature fluctuations that are not explained by simple error (eg failure to close the fridge properly), the venue will be contacted and a new fridge purchase will be requested.

Opened food will be labelled to show the date when it was opened. Cooked meats will be thrown away 3 days after opening. To save food, some cooked meats and other foods may be separated and part of the packet frozen.

Food will be contained in food bags or plastic containers in the freezer or fridge. Frozen cooked meats will be labelled to show when they were frozen.

After tinned food has been opened, food must be decanted into a suitable container and not kept in an opened tin.

Suitable containers would be plastic bowls covered with cling film or plastic lidded containers.

When taking food out of the freezer, it will be labelled with the date to show when it was taken out and will be thrown away 3 days after defrosting.

Food in the fridge and freezer will be regularly checked to ensure food dates are checked and, if appropriate, out of date food will be thrown away.

Freezers are defrosted, if necessary, and cleaned once every half term by the venue cleaning team.

This policy was adopted by: Sussex Kids Hub

Date: 23.02.26

To be reviewed: 22.02.27

Signed: Izzy Malinsky & Michelle Upton

Nutritional Policy

Sussex Kids Hub is committed to providing healthy, balanced, and safe food and drinks for all children attending the club. We aim to encourage healthy eating habits, support children’s wellbeing, and ensure that all food provided meets basic nutritional standards. This policy will be reviewed annually to ensure it continues to meet health and safety standards and the needs of children attending the holiday club.

Purpose

The purpose of this policy is to:

  • Promote healthy eating and drinking.
  • Provide children with nutritious meals and snacks.
  • Support children with allergies, medical needs, cultural, and religious dietary requirements.
  • Encourage good hygiene and safe food handling.

Healthy Eating Guidelines

The holiday club will:

  • Provide a variety of healthy foods from different food groups.
  • Offer fruit and vegetables daily.
  • Include healthy snacks such as:
    • Fresh fruit
    • Vegetable sticks
    • Yoghurts
    • Wholegrain crackers
  • Encourage balanced meals that include:
    • Carbohydrates
    • Protein
    • Dairy foods
    • Fruit and vegetables

Foods high in sugar, salt, and saturated fats will be limited.

Drinks

  • Children will always have access to fresh drinking water.
  • Fizzy drinks and energy drinks are not permitted.

Allergies and Dietary Requirements

The holiday club will:

  • Collect information about allergies and dietary needs before attendance.
  • Ensure staff are aware of children’s medical and dietary requirements.
  • Avoid foods that may cause allergic reactions where possible.
  • Prevent cross-contamination during food preparation.
  • Work with parents/carers to support cultural or religious food requirements.

Food Hygiene and Safety

All staff involved in food preparation will:

  • Follow food hygiene and safety procedures.
  • Hold a Level 2 food hygiene qualification.
  • Wash hands before handling food.
  • Ensure food is stored safely and served at the correct temperature.
  • Keep preparation areas clean and hygienic.

Packed Lunches

Parents/carers providing packed lunches are encouraged to include:

  • Healthy sandwiches or wraps
  • Fruit and vegetables
  • Water or sugar-free drinks
  • Healthy snacks

The following should be avoided:

  • Sweets and chocolate in large amounts
  • Fizzy drinks
  • Energy drinks

Food Waste Reduction Plan

The holiday club is committed to reducing food waste and promoting environmental responsibility. To support this, the club will:

  • Plan meal portions carefully based on attendance numbers.
  • Encourage children to take smaller portions first and offer extra servings if needed.
  • Store food correctly to keep it fresh for longer.
  • Use leftover ingredients safely where appropriate.
  • Monitor food waste to identify commonly wasted foods.
  • Encourage children to try foods before refusing them.
  • Recycle packaging and use reusable plates, cups, and cutlery where possible.
  • Work with parents/carers to reduce waste in packed lunches.
  • Teach children about the importance of reducing food waste and protecting the environment.

Staff Responsibilities

Staff will:

  • Promote positive attitudes towards healthy eating.
  • Supervise children during mealtimes.
  • Encourage children to try different healthy foods.
  • Be aware of allergy procedures and emergency actions.
  • Support food waste reduction practices during snack and mealtimes.

This policy was adopted by: Sussex Kids Hub

Date: 19.05.26

To be reviewed: 18.05.27

Signed: Izzy Malinsky & Michelle Upton